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Terms and conditions

General Terms and Conditions of Sale

dated 01/01/2020

Electro Cirkel nv, hereinafter referred to as COMPANY.
Bredabaan 100 , 2170 Merksem
VAT: BE 0416.939.454
Tel: +32 (0)3 231 66 85 – –

The purchaser of the goods and/or services is further referred to as ‘the other party’

These General Terms and Conditions apply to all invitations to tender, quotations, contracts and agreements concluded between COMPANY (and any of its subsidiaries) and the other party to the contract for the supply of services and/or goods.
These General Terms and Conditions also apply to agreements with COMPANY which require the involvement of third parties.

The parties may only deviate from these General Terms and Conditions if this has been expressly agreed between the parties in writing.
Unless confirmed in writing by both parties, verbal agreements shall not be binding on either party.
The parties expressly exclude the applicability of additional and/or deviating General Terms and Conditions of the customer or of third parties.

COMPANY is entitled to amend or supplement these General Terms and Conditions at any time.

All quotations made by COMPANY in any way whatsoever shall be non-binding unless expressly stated to the contrary.
After receiving the quotation, the customer has, unless stipulated otherwise in the quotation, five business days to accept the conditions set out therein. After this period, COMPANY is no longer bound to provide the services/goods in accordance with the stipulated conditions.
COMPANY is entitled to withdraw a quotation within five (5) business days of receiving acceptance of the quotation.
COMPANY is entitled at any time to change its services and to change goods, specifications and instructions for use in order to improve them or to comply with applicable standards and government regulations.
Illustrations, catalogues, printed information, colours, drawings, dimensions, weights and measures, etc. provided by COMPANY are intended only to give a general idea of the goods to which they relate; they are approximations only and are not binding.

The agreement is concluded by the acceptance of the other party of the quotation received from COMPANY or by the submission of a valid order form to COMPANY by the other party.
The agreement between the parties is entered into for an indefinite period of time.

The services and goods will be charged in the agreed manner. If COMPANY has agreed to provide the services on the basis of a fixed price, COMPANY shall be entitled to charge additional work if it has provided more than the agreed services.
If COMPANY submits a quotation for hours to be spent on services to be provided, such quotation is deemed to be an estimate only. COMPANY may charge additional hours.
The prices for delivered goods are based on delivery ex works (ex works Incoterms 2000), unless otherwise agreed in writing.
The prices quoted by COMPANY are always exclusive of VAT.
For orders under EUR 250.00 (ex VAT), EUR 20.00 will be charged for administrative processing.

If, after the conclusion of the agreement, the parties deem it necessary to amend or supplement the content of the agreement in order to implement it, the parties shall amend the agreement accordingly in good time and by mutual agreement.
If, after the date of conclusion of the agreement, circumstances arise which give rise to a change in the prices of the services and/or goods, including but not limited to changes in the prices of raw materials, salary increases, changes to government fees, levies and taxes and/or duties on the goods and/or services to be supplied, COMPANY shall have the right to adjust the prices. The prices stated are valid only for the quantities stated and do not include packaging.

The deadlines for the performance of services or the delivery of goods are not final. The stated period for (delivery) of services to be performed, shipment of goods and/or provision of installation services should only be regarded as an estimate.